Rowan & Fig · Operator Portal

Today

Sales MTD

$31,400

$2,490/day avg

Prime cost

58%

labor 32% · COGS 26%

Net margin

13%

after prime + opex

Avg ticket

$9.40

265 txns/day

Needs your attention

Oat milk ~1 day left
14% of drink mods use it. Reorder before the AM rush.
Fig & honey scone sold out by 11a (4 days)
Standing demand outruns the order. Bump the standing count.
Labor ran 37% on Sat
Above the 32% target — one too many on the mid shift.
New 3-star to respond
Slow-service note on a Sat peak. Reply within 24h.
Catering inquiry — 30 pax office
Awaiting a quote. ~$380 order if booked.
$380

Today so far

265Covers

$2,510Sales

52%AM rush 7-10a

28Seats

Sales / Covers

Sales MTD

$31,400

Avg daily sales

$2,490

Covers / day

265

Avg ticket

$9.40

Dayparts

AM rush · 7-10a52% of covers
Rest of day48% of covers

AM rush is the make-or-break window — over half the day's covers land before 10a. Staff and prep to it.

Prime cost

Labor

32%

of sales

COGS

26%

of sales

Prime cost

58%

labor + COGS

Net margin

13%

Prime cost breakdown

Labor32%
COGS (food + drink)26%
Prime cost (combined)58%

Prime cost is the health metric — keep it at or under ~60% of sales. You're at 58%; every point over target comes straight out of net margin.

Top items

Top sellers today

Oat flat white88 sold
Fig & honey scone61 sold
Iced matcha latte54 sold
Everything bagel, herb cream cheese47 sold
Pour-over of the day39 sold

Stock

Stock & prep

Oat milk ~1 day left
14% of drink mods use it. Reorder before the AM rush.
Fig & honey scone sold out by 11a (4 days)
Standing demand outruns the order. Bump the standing count.

Catering

Catering & events

Catering inquiry — 30 pax office
Awaiting a quote. ~$380 order if booked.
$380

Back room

Catering and the private back room are the highest-margin covers you sell — one booked office order clears more than an hour of walk-ins. Quote fast.

Voice agent

Calls (30 days)

22

79% reached a person

Jobs booked

5

23% of conversations

Booked value

$1,120

work on the schedule from calls

Agent spend

$6.80

165× return on call cost

Call log

Aug 121:10p

↓ catering inquiry Placeholder Caller · (954) 555-0161 30-pax office order, asked about pastry + coffee pricing. Quoted $380, awaiting confirmation.

quote requested3m 02s · $0.26
Aug 119:40a

↓ back room booking Placeholder Caller · (954) 555-0140 Booked the back room for a Saturday morning book club.

booked1m 58s · $0.17

Messages & AI

Messages sent

34

all channels

Texts

19

confirmations, reminders

Emails

15

invoices, receipts, review requests

Automated

28

nobody typed these

Your daily brief

Morning brief

06:30 daily

Good morning. AM rush window starts at 7a — oat milk is at ~1 day of stock, the fig & honey scone sold out by 11a four days running.

Stock at risk before rushYesterday's selloutsLabor scheduled vs targetCatering on the books today

End of day

20:00 daily

265 covers today, $2,510 in sales. Labor ran close to the 32% target. Back room booked tomorrow morning.

Covers and sales vs averageLabor % vs targetTop sellersTomorrow's back-room bookings

Weekly money

Monday 08:00

Sales MTD $31,400, prime cost 58% (labor 32% + COGS 26%), net margin 13%. Reply PRIME for the daily breakdown.

Sales MTD and daily averagePrime cost vs 60% targetCatering pipelineNew reviews to answer

Exception alerts

Labor ran 37% on Sat
Above the 32% target — one too many on the mid shift. On the day it crosses.
Catering inquiry — 30 pax office
Awaiting a quote reply. ~$380 order if booked. Within 24h.
New 3-star to respond
Slow-service note on a Sat peak. Reply within 24h.

Supplies

Supplies spend

$8,150

$9,200 budget · $1,050 left

Cost per job

$1.03

cost per cover

Monthly run rate

$5,714

at current usage

Needs reorder

5

1 out of stock · 4 at reorder point

Stock on hand

Item	Unit cost	On hand	Used / mo	Cost / mo	Status
Single-origin coffee beans (5lb bag)Sunrise Coffee Roasters	$62 /bag	6 min 3	20	$1,240	in stock
Espresso blend beans (5lb bag)Sunrise Coffee Roasters	$58 /bag	4 min 3	18	$1,044	in stock
Whole milk (gal)Broward Dairy Co.	$4.20 /gal	12 min 6	140	$588	in stock
Oat milk (32oz carton)Broward Dairy Co.	$4.80 /carton	1 min 4	90	$432	low
Pastry flour (50lb bag)Las Olas Bakery Supply	$28 /bag	2 min 2	8	$224	low
Butter (36ct case)Las Olas Bakery Supply	$85 /case	1 min 1	6	$510	low
Dried Turkish figs (bulk case)Las Olas Bakery Supply	$46 /case	0 min 2	10	$460	out
To-go cups (12oz, case of 1000)EcoPack Foodservice	$68 /case	2 min 3	14	$952	low
Cup lids (case of 1000)EcoPack Foodservice	$22 /case	5 min 2	12	$264	in stock

Reorder flags fire when on-hand drops to the reorder point. Demo — no purchase order is sent.

Spend by category · August, month to date

Coffee beans$2,200
Pastry & bakery ingredients$1,900
Dairy & milk alternatives$1,450
Packaging (cups, lids, to-go)$1,200
Produce & prepared food$900
Syrups & flavorings$500

Materials run about 26% of collected revenue — the biggest lever under labor on gross margin.

Recent purchases

Date	Vendor	Item	Amount
Aug 12	Sunrise Coffee Roasters	Single-origin beans x4 bags, espresso blend x3 bags	$422
Aug 10	Broward Dairy Co.	Whole milk x24 gal, oat milk x20 cartons	$197
Aug 7	EcoPack Foodservice	To-go cups x4 cases, lids x4 cases	$360
Aug 4	Las Olas Bakery Supply	Pastry flour x2 bags, butter case x2	$226
Jul 30	Las Olas Bakery Supply	Dried figs bulk case x3	$138
Total			$1,343

Reviews

— reviews to respond to

Replying within 24h keeps the profile active and ranking well.

Respond to these

New 3-star to respond
Slow-service note on a Sat peak. Reply within 24h.

Recent reviews

"The flat white is dialed in every single time, and they remember my order before I say it."
Priya · Regular

"I get more work done on that patio in an hour than at my desk all day. Shade, wifi, no rush to leave."
Marcus · Local

"Booked the back room for a baby shower. They handled the setup and the scones were gone in fifteen minutes."
The Alvarez family · Victoria Park